We're here to help you with any questions or concerns you may have about our services. Our support team is dedicated to providing you with the best possible assistance.
Our customer support is available around the clock, allowing us to assist you no matter when you need it.
For quick and convenient help, please use our live chat feature. Our dedicated team will respond promptly to your queries.
Our live chat support is available around the clock, ensuring that you receive assistance whenever you need it.
If you have a more complex issue or prefer email communication, please contact us. Our team will respond to your emails within several hours to a couple of business days.
We strive to respond to all inquiries as quickly and efficiently as possible. In general, you can expect a response from our support team within several hours to a few days for email communications.
For self-service help options, please visit our comprehensive Help Centre. Our FAQ section covers various topics related to our services and may provide the assistance you need without needing to contact us directly.
If you're experiencing problems with gambling or need support on how to maintain responsible gaming habits, we can assist. Please refer to our Responsible Gaming page for guidance and resources.
For technical issues related to your account, login, or usage of our services, please contact our dedicated team using the email address above.
We take security very seriously. For any concerns about account security, please reach out to us.
We encourage users to choose the most suitable support channel for their specific query:
Our services are compatible with both mobile and desktop devices. You can access them anywhere you have an internet connection.
We're committed to providing the best support experience possible for all users of Melbourne Sweepstake's online casino platform. If we've missed addressing your specific question or concern here, please feel free to get in touch using one of our contact options above.